Page 1 of 1

Problem with setting up bonus month in Monex NISA

Posted: Fri Jul 08, 2022 7:44 am
by Hayabubu
I’m hoping someone might have some insight.

I was able to make my first purchase in my Monex NISA account on the 17th of last month but I want to use the bonus month feature to top up the 5 months I missed. I followed the video instructions on their website to change my regular purchase amount and set up the bonus month for July to go through on the 4th (had some problems finessing the amount so I wouldn’t go over my yearly allowance but the request went through).
JPEG image 2.jpeg
It’s the 8th today though and the purchase still hasn’t gone through.

I already have the full year’s allowance of 400,000 yen sitting in my Monex ippan account so that shouldn’t be the issue. Any ideas?